My name is Britton,
It's nice to meet you! I'm the guy that brings together design, front‑end development, and marketing to create amazing user experiences. I'm currently working at T‑Mobile designing and building the future of the Un‑Carrier.
The Places I've Been
The Things I've Built
My Tool Set
A Little Bit About Me
I graduated from the University of Washington with a Bachelors Degree in Business Administration, with a focus on marketing. I've also taken a couple years worth of computer science classes specializing in both Python and Java.
One of my favorite things to do with my free time is travel. You'll usually find me in either Las Vegas or San Francisco when I get the need to do some traveling. Some destinations on my bucket list include England, Italy, and Germany.
My sport of choice was racing when I was a kid. I started out racing karts at 12 years old, and quickly moved into mini sprints, sprint cars, and stock cars. I've been fortunate enough to win some major events, such as the karting grand nationals. I've also been invited to try out for the Red Bull Driver Search when I was 15 years old. There's still an old archive of some of my best races on YouTube.
When I'm not working on creative designs, you'll probably find me working on creative music mixes. Ever since I was a kid, I've always wanted to be a DJ. I looked up to artists such as Daft Punk, Calvin Harris, and Afrojack. You can find music mixes I've put together over at hearthis.at.
I tend to work on projects that involve advertising, branding, graphic design, UI/UX design, and web design. My tools of choice are Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Adobe XD, and Sketch. When needed, I can also work with Figma and Invision for prototyping.
My background and degree stem from marketing, which allows me to work on projects that involve advertising, branding, and digital marketing. I'm comfortable working with the business on strategy, search engine optimization, and social media marketing. I've tested and have been certified in Google Analytics, along with AdWords Search and Display ads.
June 2017 to Present
I started out as a summer intern and moved into a full‑time role after finishing my degree. My responsibilities are to coordinate with our UX team, Product and Technology teams, and marketing teams to design and build experiences that live on T‑Mobile.com. I'll typically be both a digital designer and front‑end developer on projects. I've worked on numerous high profile projects including Apple and Samsung product launches, Un‑Carrier moves, and T‑Mobile product launches. I've also worked on building and improving our team's internal programs, such as Adobe Experience Manager, to allow the team more creative freedom when designing modules for the website.
January 2016 to May 2016
During my time in Cupertino, I designed and built product guides, internal communications, training materials, presentations, and a web-based app that reached retail stores, project managers, and program managers. All these projects served to align internal branding and optimize cross-functional communications.
When I wasn't working on communication assets, I offered support to the UX team on usability tests they were conducting for an internal website redesign. I gathered and analyzed the feedback from test participants to help the UX team drive design decisions for future iterations of the website.
July 2011 to April 2015
Federal Way, WA
My responsibilities were to raise brand awareness, build relationships with key distributors and nonprofits, coordinate co-branding efforts with other small northwest companies, and collaborate with the L2R team to create and implement engaging marketing campaigns.
During my time at L2R, we were successful in raising awareness for the brand which resulted in the company being invited to the SIA Tradeshow and earning a PR spotlight in the SIA Tradeshow guide for 2014 and 2015.
Besides working on the marketing and brand direction, I also designed, built, and maintained the L2R website, online store, and social media channels.
Check Out Work
October 2010 to Present
Lake Tapps, WA
My freelance design company where I offer graphic design, web design, and branding solutions. My clients included small to medium sized companies and non-profits around the south sound region.
Check Out Website
Check Channels Tool
1,781 Lines of Code
50k+ Visits on Day 1
~$500k Estimated Savings
T‑Mobile was working on a huge revamp of TVision to transform the product into a streaming service that's accessible from multiple platforms. As part of the revamp, the business requested a new web application that would accept zip code input and send a request to an API. On successful submission, the API would return the channel lineup for the requested zip code. Normally an application of this scale would go through the Product and Technology teams. Given the need for expedited delivery and special requirements, the request came through the marketing team and was assigned to me.
The way I had to approach this project was very different from the usual process. Typically, projects that come through the marketing teams would be managed by the digital business leads, creative leads, and usual marketing partners. For the Channel Lineup tool, we had to engage other teams including the API teams, Digital Analytics, SEO, Accessibility, User Experience, and various Product teams to set up multiple QA and UAT processes. This project was both a design and front‑end development exercise to create a new experience that would significantly improve the customer journey.
During the project, I served as a front‑end developer, and middle‑man between all the different teams and organizations. I worked with the UX and design team to come up with new designs and wireframes, connected with the API team to identify the best way to serve information from the back‑end to the front‑end, and content teams to get the right resources and approvals from content partners. Next, I put together the framework of the front‑end and wrote all the scripts that would dynamically build the page in real‑time.
After rounds of creative reviews, I worked with accessibility, digital analytics, and SEO to optimize the front‑end with proper tagging and refinements. Once the refinements were finished, I worked with the product teams to get QA and UAT resources put together to test the tool and ensure it'll hold up when customers started engaging with it.
Once the tool went live, we saw more than 50,000 visits to the new tool with a 98% success rate for valid zip code submissions. The remaining percentage was related to zip codes that didn't exist in the API. Product and Technology gave an estimate that the tool would have cost them $500,000 to build given the expedited delivery date and special requirements requested by the business. The new tool has been well‑received by senior leadership and has become one of the most important marketing tools in selling the revamped TVision product.